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Frequently
Asked Questions III
How many students have you really helped? We have helped tens of thousands of clients since our inception. We have written, edited, and have had students check out papers from our library so many times that our service record speaks for itself. Why do professors tell me not to use your type of service? Many professors believe that a student may misuse our service. However, we believe that students are looking for that little extra help to make the difference between a B+ and an A, and it is our goal to provide this aid. Today's academic environment is very competitive and you should take advantage of any service available that will offer legitimate help. How fast can I receive my prewritten paper? A prewritten paper or paper from our library is available on the same day you order it (Provided, of course, you don't order it at 11:59 p.m. and expect it in a minute!!!). However, if you wish to receive your paper within about 20 minutes after confirmation, just select our speedy delivery service and your paper will be sent to you within minutes of our confirmation. Please note, however, that there are no refunds on the prewritten paper service, but we will work with you to ensure you acquire your paper with all due speed. How fast can I receive my customized paper? You select the time frame of delivery when you order your customized paper. We'll deliver it as quickly as you need it. We have emergency service writers standing by at all times to write a quality paper for our clients. How do you show that you are constantly trying to improve? We are always trying to improve our service and we will occasionally send out surveys to see how receptive our clients are to what we offer. Be on the lookout if you are a customer, for these surveys are where you can make a difference in suggesting new strategies and new services that can suit your needs. What about a deadline - how does your money back guarantee work? The guarantee is simple. If we don't complete your paper on time then we'll refund your money. The deadline for this to apply is 9 a.m. Pacific Standard Time the day following the due date. We are clear in our goals: We will complete your paper to you on time - every time. However, keep in mind that if you change your requirements, and/or don't send in your purchase agreement on time, then you can't claim the paper isn't available at your deadline. Alterations in paper content after we confirm your order voids this agreement and is explained in detail when we confirm your order (i.e. - the day before your paper is due you call to add 15 pages to your paper and still expect it the next morning with the money back guarantee). We also suggest that for thesis and dissertation work, if you don't have an emergency and your document isn't due in 5 days we suggest extending the deadline to deliver a superb quality thesis or dissertation. Next - read more questions click here!
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